CUSTOMER
SERVICE

SCM Development, Management & Optimization

Supplier Quality Management

More than 20 years of supply chain management
service experience

Serving Highly-regulated Industry Sectors

Shentou’s auditors also serve as Independent Auditors for clients in some highly regulated industrial sectors, such as the manufacture and inspection of gas cylinders and pressure equipment used in the carriage of dangerous goods.

Nations importing these products and equipment, especially in Europe and North America, have in place very strict compliance processes and requirements for their manufacture.

Auditing manufacturing facilities for these products is according to standards referenced in regulations formulated and enforced by sovereign states. Industrial trade associations such as CGA and EIGA and international standards bodies such as ISO and CEN make significant contributions to the development of standards and regulations. One of the most important keys to achieving a sustainable, secure and confident market place is the role of authorised, Independent Auditors.

While it is necessary for the auditors to possess proper audit qualification and technical knowledge, it is critical that the following criteria are well established:

Integrity
▼ Integrity – defined as having moral standards and ethics.
▼ Independent Auditors shall behave honestly, fairly and abide by laws and regulations.
▼ The performance of the audit process is independently assessed by National Accreditation Bodies appointed by the Competent Authority responsible for the specific business sector.

Objectivity
▼ Objectivity refers to the auditor’s impartial and unbiased mindset.
▼ Process for ensuring impartiality of decision making is actively encouraged and implemented.


Confidentiality
▼ All information received by our Independent Auditors during the audit process shall be kept secret and confidential, and shall not be disclosed to any third party without prior written consent of the appropriate associated company. Shentou and the Auditor shall take all necessary precautions to prevent the unauthorized disclosure of confidential information to any third party.

Leveraging on their proven track records on audits of automotive factories for international OE and aftermarket clients over the past 20 years, Shentou’s auditors are now working with clients in other highly-regulated industries to support the requirements of their processes.

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